Adavius takes seriously the need to protect the confidential information we gather in the course of business. This privacy policy details how we do that.. This policy also speaks to our obligations under legislation governing "personal information" that we may have about individuals.
Like any business, we have information about clients and other individuals and corporations (e.g. suppliers.) That information falls into three categories:
From January 1, 2004 , all businesses engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act, (PIPEDA.) PIPEDA gives individuals rights concerning the privacy of their personal information. What is "personal information" under PIPEDA?
"Personal information is any factual or subjective information, recorded or not, about an identifiable individual. It includes:
age, name, weight, height;
medical records;
ID numbers, income, ethnic origin, or blood type;
opinions, evaluations, comments, social status, or disciplinary action; and, employee files, credit records, loan records, existence of a dispute between a consumer and a merchant, intentions (for example, to acquire goods or services, or change jobs.)
Personal information does not include your job title, telephone number or address, anything that might appear on your business card, or can be found through publicly available information such as the telephone book."
-- Privacy Commissioner of Canada – Frequently Asked Questions
We treat as confidential information provided us by clients about their business that is not publicly available (e.g. from a business card, website, or corporate search.) We will not share it without your consent. Depending on the circumstances, consent may be express or implied, oral or in writing. It is also important to us to keep from spammers our clients' business contact information like email addresses.
Information that is not personal information nor confidential business information falls in this category. It is already publicly available, so no steps are needed to protect it.
Almost all information at Adavius is stored electronically. We use the same software that many of our clients use. It does not segregate personal from business information. On the contrary, as the examples below show, personal and business information are only a mouse click apart:
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Contact fields in Microsoft Outlook |
Contact fields in Amicus Attorney |
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| Contact fields in PCLaw |
Adavius takes all reasonable precautions to ensure that our records of personal information and confidential business information are kept safe from loss, unauthorized access, modification or disclosure. This includes:
premises security;
password protected access to client file access
deploying technological safeguards like security software and firewalls to prevent hacking or unauthorized computer access.
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The remainder of this policy deals with personal information that Adavius may have about you.
As a rule, we don't. Adavius provides "business-to-business" services. As a result most information we collect is about a business, not an individual. However, from time to time a client may offer us personal information – for example a home telephone number. The way we manage your personal information and safeguard your privacy is subject to PIPEDA and is described in this privacy policy.
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We collect information only by lawful and fair means. Wherever possible we collect your personal information directly from you.
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Consent to collect, use, or disclose your personal information may be in writing or oral. It may be express or implied. Sometimes your consent may be implied through your conduct with us. For example, if you volunteer a home email address or a biographical detail, we assume you consent to us collecting it and referring to it in our dealings with you. If you provide personal information about someone else (for example, that your spouse is retired) we assume that you have the authority to consent on that person's behalf to our collecting that information and referring to it in our dealings with you.
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To the extent that we use personal information at all, it is to provide services to you, to administer our time and billing databases and to include you in any direct marketing activities. If you tell us that you no longer wish to receive information about our services, or about new developments in information technology for professionals, we will not send any further material.
Adavius does not disclose your personal information to any third party to enable them to market their products and services.
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If you provide us with personal information to assist us in providing services to you, please let us know if the information changes.
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You may ask for access to any personal information we hold about you. If a request requires archive or other retrieval costs it may be subject to our normal professional and disbursement fees.
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If Adavius holds personal information about you and you can establish that it is not accurate, complete and up-to-date, we will take reasonable steps to correct it.
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You should be aware that e-mail is not a 100% secure medium, and you should be aware of this when contacting us to send personal or confidential information.
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Since Adavius regularly reviews all of its policies and procedures, we may change our Privacy Policy from time to time.
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If you have any questions, or wish to access your personal information, please write to our Privacy Contact:
David Giuffrida, PresidentIf you are not satisfied with our response, the Privacy Commissioner of Canada can be reached at 112 Kent Street, Ottawa Ontario , K1A 1H3 1.800.282.1376.
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Our website may contains links to other sites, which are not governed by this privacy policy. On our website, like most other commercial websites, we may monitor traffic patterns, site usage and related site information in order to optimise our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.
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© 2007 Adavius Inc. All rights reserved.